Add a new phone and number to DUO

If you get a new phone and a new number after initial enrollment in Duo 2-factor authentication, follow the steps to re-activate Duo:

1. Download the Duo Mobile app (from your respective APP store) on the new phone. 
2. Contact Computer Services at support@peru.edu or 402-872-2270 for a temporary bypass code
3. Log into True You at https://trueyou.nebraska.edu
   • When the Duo prompt appears, click on the “Other Options” link
   • Select the “Bypass code – Enter a code from your IT help desk” option
   • Enter the 9-digit bypass code
4. Click on the Manage True You Duo Two-Factor Devices link
   • Click on the Enter a Bypass Code button
   • Enter the passcode from Computer Services in the space   provided
   • Click on the Add a device  tile
   • Follow the on-screen instructions or click here for other directions
   • To delete an old phone, click the blue link on your device tile and select 'delete'