Adding a new phone and number to DUO

If you get a new phone and a new number after initial enrollment in Duo 2-factor authentication, follow the steps to re-activate Duo:

1. Download the Duo Mobile app (from your respective APP store) on the new phone. 
2. Log into True You at https://trueyou.nebraska.edu
3. Contact Computer Services 402-872-2270 for a temporary passcode.
4. Click on the Enter a Passcode button .
5. Enter the passcode from Computer Services in the space  provided.
6. Click on the Manage TrueYou Duo Two-Factor Devices
7. Click on the Enter a Passcode button .
8. Enter the passcode from Computer Services in the space  provided.
9. Click on Add another device 
   1. Follow the on screen instructions or click here for other directions.
10. Click the blue DEVICE OPTIONS button next to your old phone and delete .