How to add new phone to DUO mobile with the same phone number.

If you get a new phone (with old number) after initial enrollment in Duo 2-factor authentication, follow the steps to re-activate Duo:

1. Download the Duo Mobile app (from your respective APP store) on the new phone 
2. Log into True You at https://trueyou.nebraska.edu
   1. When prompted for Duo, click the CALL ME button
   2. Click any button on keypad to answer the call
   OR
   1. 1. 1. Click Enter Passcode
         2. On the Blue ribbon Click Text me new codes .
         3. Enter one of the codes  you get in the whitespace.
         4. Click Login
3. Click the MANAGE TRUEYOU DUO TWO-FACTOR DEVICES link located under Account Services
   1. You will be prompted a second time for Duo, click the CALL ME button
4. Click the blue DEVICE OPTIONS button
5. Click the blue REACTIVATE DUO MOBILE button
   1. After answering some questions about your device, you'll receive a new QR code to scan with your phone, which will complete the Duo Mobile activation process.

More information can be found here.